Digital Literacy Trainer

Department: Programs
Location: Perth, Western Australia
Employment Type: Part-time (20 hours per week)
Reports to: Jess Warburton, Programs Director

About the Role

Join Horizon Foundation's mission to bridge the digital divide in our community. We're seeking a passionate and patient Digital Literacy Trainer to deliver hands-on workshops for seniors across metropolitan Perth. This role is perfect for someone studying Information Systems, Education, or a related field who wants to make a real difference in people's lives while gaining valuable experience in community program delivery.

As part of our growing Programs team, you'll work directly with older adults who are navigating the digital world—often for the first time. From helping them video call grandchildren to accessing essential government services online, your work will have immediate, meaningful impact. This position offers excellent exposure to community engagement, program evaluation, and working with diverse populations.

Key Responsibilities

• Facilitate digital literacy workshops for groups of 8-12 seniors in community centres, libraries, and our office space
• Provide one-on-one support during sessions, adapting your teaching style to different learning needs and technical comfort levels
• Deliver curriculum covering tablet and smartphone basics, internet safety, email setup, online banking security, accessing Centrelink and Medicare services, and video calling
• Maintain detailed session records and participant progress notes using our program management system
• Collaborate with Pat Moriarty (Volunteer Coordinator) to recruit and train volunteer assistants for larger workshops
• Travel to regional locations occasionally for community outreach (mileage reimbursed)
• Contribute to program evaluation by collecting participant feedback and suggesting curriculum improvements
• Support equipment setup and basic troubleshooting for tablets and devices used in training

What You'll Bring

Essential: - Currently enrolled in Information Systems, Education, Social Work, or related degree program - Exceptional patience and communication skills with older adults - Strong knowledge of tablets, smartphones, and common apps (iOS and Android) - Understanding of internet safety principles and online privacy - Reliable transport and willingness to travel to various Perth locations - Current Working with Vulnerable People check (or willingness to obtain)

Highly Regarded: - Previous experience in teaching, training, or community education - Basic understanding of accessibility features on digital devices - Bilingual capabilities (particularly Mandarin, Arabic, or Italian) - Experience with program evaluation or data collection

What We Offer

• Competitive hourly rate of $28-32/hour based on experience
• Flexible scheduling to accommodate study commitments
• Professional development opportunities including training in adult education principles and community engagement
• Mentorship from Jess Warburton, an experienced Programs Director with 8+ years in community services
• Real-world experience that enhances your CV and provides practical skills for future career
• Mileage reimbursement for travel to workshop locations
• Access to our volunteer programs if you wish to continue contributing beyond paid hours
• Potential for increased hours and program development responsibilities based on performance and organisational growth

You'll join a close-knit team of 28 staff members who are genuinely committed to community impact. While Horizon Foundation is navigating some funding uncertainties, we're actively diversifying our revenue streams and this role is secure through our current government partnerships.

How to Apply

Send your CV and a brief cover letter explaining why you're passionate about digital inclusion and how your skills align with this role. Include any relevant volunteer experience or examples of teaching/training others.

Email applications to: careers@horizonfoundation.org.au
Subject line: Digital Literacy Trainer Application - [Your Name]

Applications close: Rolling basis - we'll review applications as received

For questions about this role, contact Jess Warburton at jwarburton@horizonfoundation.org.au

Horizon Foundation is an equal opportunity employer committed to diversity and inclusion.